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There are several functions in TRACCESS that require email addresses to be added to an Employee's profile. These functions include:
Messaging 
- a Supervisor/ Operational Administrator/
System Owner can send messages to the members of their Organization Units
via the Organization Manager.
Feedback - a Learner can send a message to someone in Management regarding a particular object.
Task in My Job - the message is sent to their Supervisor
Request a Capability Assessment
- the message is sent to their Supervisor
Knowledge Assessment Question
- the message is sent to the Task Owner.
Events - all management roles (Supervisor, Operational Administrator, Reporter, Subject Matter Expert and System Owner) can create Events of two types. Both types can be set to generate emails.
Timed Event - a message can be sent at a specified time
to a select group of Employees. For example, you
may wish to send a message to your staff as a reminder to complete their
time sheets, or as a reminder that a particular scheduled report has been
completed.
Employee/ Task Event - a message can be sent to Learners and/ or
their Supervisors that their Tasks are in a particular state. For
example, a Learner and/ or their Supervisor could receive a message that
a Knowledge Assessment has been passed (or failed).
Report Generation - When a report is generated, the "generator"
(as opposed to the creator - which may be the same person) is sent a message
upon the report's completion.
Email Milestones in the Occupational
Development Schedule - A Learner, or their Supervisor, can set up
email milestones that correspond with the particular Activity.
"Validating" Email Addresses in an Employee Profile - If you would like to "validate" that each Employee in the system has a valid email address, follow this series of steps. You should receive one of three results:
Employees with valid email addresses will receive a test message in their Inbox
For each employee without anything
in their email address field - the person doing the test will receive a
"TRACCESS Message: A Sent message had some
invalid recipients". This message will list
those people who do not have email addresses.
For each employee with an invalid
email address - the person doing the test will receive an
"Undeliverable" message. This message
will list those addresses that do not exist. From
here, the error can likely be resolved as a spelling mistake in the Employee's
email address.
Forgot password - Even before logging in to TRACCESS, if you
have forgotten your password, CI (8.5) will send your employee ID and
password to a specified email address.
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